What if you haven't answered my question or if I have support issues?

What if you haven't answered my question or if I have support issues?

Join us on Facebook! We're there way too often. ;-)


    • Related Articles

    • Something looks broken. What should I do?

      It may sound silly but first try to refresh the page. If that doesn't work, please open a ticket by clicking on the Support link at the bottom of each AHS page.

    • Do you support pen names?

      We do! You can use as many as three pen names and get all of the features you enjoy with your primary account.

    • Do you support All-Star bonuses?

      Yes, AHS will see the All-Star bonus in your KDP report and include it in the data.

    • With ios14 changes, how can I whitelist ReaderLinks.com for Facebook?

      It is not possible for customers to whitelist ReaderLinks links. The options we all have now are limited. To break it down in two sentences, the options are: 1. Ignore the whitelisting message on Facebook and miss tracking data from ios14+ devices ...

    • The Author Helper Suite page won't load

      Please try the following: 1) Close your browser and try again. 2) Clear today's cache from your browser and try again. Here's more on how to do that: https://www.lifewire.com/how-to-clear-cache-2617980 3) Try to go to the page in another browser. 4) ...