There are days missing from my reports. Why is that?

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• My sales are off. KDP Reports shows me one number and AHS shows me another. What's going on?

  Before we get started in answering that question, please note AHS uses the actual data from service reports, such as KDP, to build an income picture. We use estimated exchange rates and KENP page rate amounts were applicable. It is the sole ...

• How do I get all of my KDP sales data into AHS?

  Using the KDP Tool: 1. Head to KDP Bookshelf on the KDP site. 2. Activate the KDP Tool by clicking on it in your browser's bookmarks bar 3. In the pop-up window you'll see a link reading "Start importing historic KDP data". Click that. 4. Please be ...

• How do I upload ACX sales and royalties reports?

  The Author Helper Suite accepts Audible (ACX) sales reports. Note that there is no daily information because ACX does not provide daily breakdowns in their monetary reports. Therefore, all ACX sales data is saved as the last day of the month for the ...

• Why did my KDP revenue change all of a sudden?

  We capture adjustments that Amazon makes to their data in a couple of ways: 1. When you use the KDP Tool we go back and capture five days so we can keep your recent data current on AHS. This often has adjustments from Amazon. 2. When you use the KDP ...

• The data seems to be different than KDP. What's going on?

  When looking back a few months, the monthly data can sometimes appear out of sync with the daily data. Here's why: When you first sign up to AHS, we can pull 90 days of daily data, and years (and years) of monthly historic data. This historic data ...