Something looks broken. What should I do?
It may sound silly but first try to refresh the page. If that doesn't work, please open a ticket by clicking on the Support link at the bottom of each AHS page.
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What if you haven't answered my question or if I have support issues?
Join us on Facebook! We're there way too often. ;-) https://www.facebook.com/groups/authorhelpersuite You can also open a ticket at https://readerlinks.zohodesk.com/portal/en/newticket
My data for a specific date range looks wrong. But in some date ranges it looks accurate. Why is this happening?
This disparity happens when a date range is selected that does not include daily KDP data. KDP only provides authors 90 days of daily data. Days 91+ going backward are all summed up in monthly totals by them. Consequently, if you choose date ranges ...
Who is The Author Helper?
We’re authors, just like you. We wanted something like The Author Helper Suite for a long time and so we created it. Now that we’ve been using it for a while, we thought you’d benefit from it, too. After all, it’s our goal at The Author Helper to ...
How to upload your Amazon and Facebook Ads to AHS
Grabbing your Facebook Ads data There are two ways you can get your Facebook Ads data. One of them is to go to the Facebook Ads Manager, set everything up appropriately, choose your timeframe, and download the data. Then, once you have it, go to the ...
How do I set up Facebook Ads in The Author Helper Suite?
Grabbing your Facebook Ads data There are two ways you can get your Facebook Ads data. One of them is to go to the Facebook Ads Manager, set everything up appropriately, choose your timeframe, and download the data. Then, once you have it, go to the ...