It may sound silly but first try to refresh the page. If that doesn't work, please open a ticket by clicking on the Support link at the bottom of each AHS page.
Join us on Facebook! We're there way too often. ;-) https://www.facebook.com/groups/authorhelpersuite You can also open a ticket at https://readerlinks.zohodesk.com/portal/en/newticket
This disparity happens when a date range is selected that does not include daily KDP data. KDP only provides authors 90 days of daily data. Days 91+ going backward are all summed up in monthly totals by them. Consequently, if you choose date ranges ...
Grabbing your Facebook Ads data There are two ways you can get your Facebook Ads data. One of them is to go to the Facebook Ads Manager, set everything up appropriately, choose your timeframe, and download the data. Then, once you have it, go to the ...
The Amazon KDP Tool for AHS is a bookmarklet that can be added to most web browsers. By going to your KDP Reports page on Amazon (not the Books page) and clicking the bookmarklet in your browser, the sales, pages read and download data is sent to ...
You may have imported all books into the pen name when you first uploaded your KDP report. The window where you assign the books to the correct pen name pops up when you first upload your 90 day report to AHS. The window looks like this: If you ...