My credit card is not being accepted

My credit card is not being accepted

Our billing system will automatically attempt another charge in one day. If the charge doesn't go through a second time, you'll receive an email from our automated system. At that point, we advise you to contact your card issuer/bank.

Your bank made the decision to not allow the processing of the first payment attempt to go through. While we wish we could guide you through this next step, banks will not work with us one-on-one to resolve issues like this. The fastest and most effective solution is to reach out for a supervisor at your bank. The standard support contact sometimes does not have all the information present. Ask them to look into the specific charge itself (details below). They may need to loop in the Transfers department. 

If you have the following info it can help speed up the process:

Card first declined: Jun 29, 2020 (9
Amount: $14.99

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