We don't store any credit card information on our site. This is stored by Stripe and gives us only access to bill your subscription, allow you to update your credit card information, and to show you the last 4 digits on the card you used.
Our billing system will automatically attempt another charge in one day. If the charge doesn't go through a second time, you'll receive an email from our automated system. At that point, we advise you to contact your card issuer/bank. Your bank made ...
If you receive a notice that your payment failed to process, please update the card info in the Account Settings page. AHS uses Stripe to process credit and debit card payments. Once you update the card, Stripe will automatically attempt to charge it ...
We run our servers with SSL. The data we store consists of data that can be found about the author on the Internet with the exception of your Amazon KDP stats (if you choose to store them with us by using the KDP Tool) and potentially your email ...
Using the KDP Tool: 1. Head to KDP Bookshelf on the KDP site. 2. Activate the KDP Tool by clicking on it in your browser's bookmarks bar 3. In the pop-up window you'll see a link reading "Start importing historic KDP data". Click that. 4. Please be ...
This can happen if the spreadsheet file is corrupted. The usual culprit is Excel's tendency to turn long strings of numbers into scientific notation. This can even happen when you don't open the file in Excel! This is what Microsoft calls a "feature" ...