I never got the email that lets me reset my password. Where is it?
If the mailing is already in your "Junk E-Mail Folder", open the email and click the "Not Junk" button.
You should also check that the mailing's email address is not in your Blocked Senders list.
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I can't sign in!
If you're an existing subscriber, it's possible that the system is experiencing a rare issue. Please watch our Facebook page for updates at https://www.facebook.com/groups/readerlinks/ If you just signed up to The Author Helper Suite for a trial ...
I'm not getting the 'password reset' email
If the email is not in your inbox or in your junk mail, please whitelist the following address: support@authorhelperllc.zohodesk.com You can learn how to whitelist here: https://sumo.com/stories/whitelist-email
I'm a reader and I'm having sign-up/log-in problems!
We apologize for the problem. Please try the following: 1. Go to https://readerlinks.com/reader_login.php 2. Try to sign in again with your email and password If that does not work, please click on the 'Forgot Password?' link on the same page. It's ...
How do I change my password?
You can change your password by heading to https://readerlinks.com/author_login.php and clicking on the "Forgot Password" link that's above the orange "Author Login" button. From there just follow the prompts to reset your password.
I'm a Personal Assistant. Can I sign up/set up an account for my author?
You can sign up for the author as long as you use their Facebook account to set up their Facebook Ads and their credit card. We do not support transferring AHS accounts from one Facebook or credit card account to another. If you accidentally set up ...