I'm not getting the 'password reset' email
If the email is not in your inbox or in your junk mail, please whitelist the following address:
You can learn how to whitelist here:
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I never got the email that lets me reset my password. Where is it?
Add this "From" address you want to receive mailings from to your Safe List: support@readerlinks.supportsystem.com Here's an article that covers whitelisting for the major email services: ...
How do I change my password?
You can change your password by heading to https://readerlinks.com/author_login.php and clicking on the "Forgot Password" link that's above the orange "Author Login" button. From there just follow the prompts to reset your password.
I can't sign in!
If you're an existing subscriber, it's possible that the system is experiencing a rare issue. Please watch our Facebook page for updates at https://www.facebook.com/groups/readerlinks/ If you just signed up to The Author Helper Suite for a trial ...
I'm a reader and I'm having sign-up/log-in problems!
We apologize for the problem. Please try the following: 1. Go to https://readerlinks.com/reader_login.php 2. Try to sign in again with your email and password If that does not work, please click on the 'Forgot Password?' link on the same page. It's ...
I use the Wordpress plugin. I know for a fact that a link is getting clicked but I'm not seeing the click stats update.
If you're using a firewall plug-in of any kind on Wordpress then it may be blocking AHS from working correctly. Because there are dozens of firewall products out there we can't support every instance. Please contact the developer of the firewall ...