I see some of my D2D sales showing up on the first of the month. They should be in last month's reports. What's going on?

When you downloaded the D2D sales report, you selected the month of the report and D2D provided the report for the month you selected. Therefore, all the data in that report should be for that month. However, due to the way Apple reports sales to D2D, you may often see multiple months’ of data in a single report.

To see what we mean, open the report file and you’ll note that D2D does not indicate which month the report is for. This is why we need to ask which month you want to assign the sales to.

Whatever month you choose, when the report contains multiple month’s worth of data, AHS will assign the outlier month’s sales to the first of the month. All sales that take place in your chosen month will be assigned to their day of sale.

Example:

* You upload a D2D report with 10 resolved Apple sales in January and 5 resolved Apple sales in February.

* You choose February as the report month in AHS before you upload it.

Result: You’ll see the 10 January Apple sales appear on February 1st (the month you assigned the report to) and 5 sales broken down by day in February.

If you mistakenly choose the wrong month for your report, you can delete that month’s D2D data and upload again. To delete the data, head to your account settings and click on the “Remove Income Reports” tab. Choose the month you want to delete and click the remove button.

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