I can't sign in!

I can't sign in!

If you're an existing subscriber, it's possible that the system is experiencing a rare issue. Please watch our Facebook page for updates at https://www.facebook.com/groups/readerlinks/

If you just signed up to The Author Helper Suite for a trial account, or as a reader, please try the following:

1. Whitelist theauthorhelper.com and theauthorhelper.com emails 
2. Go to our sign in page at  https://readerlinks.com/author_login.php for authors or https://readerlinks.com/reader_login.php for readers
3.  Try logging in from there.  If you still cannot log in, then...
4. Click on the "Forgot Password?" link that is directly underneath the password text field
5. Watch your email for a new verification
6. Change your password and sign in

updated 2/2023

    • Related Articles

    • I'm a reader and I'm having sign-up/log-in problems!

      We apologize for the problem. Please try the following: 1. Go to https://readerlinks.com/reader_login.php 2. Try to sign in again with your email and password If that does not work, please click on the 'Forgot Password?' link on the same page. It's ...

    • I never got the email that lets me reset my password. Where is it?

      Add this "From" address you want to receive mailings from to your Safe List: support@readerlinks.supportsystem.com Here's an article that covers whitelisting for the major email services: ...

    • How do I change my password?

      You can change your password by heading to https://readerlinks.com/author_login.php and clicking on the "Forgot Password" link that's above the orange "Author Login" button. From there just follow the prompts to reset your password.

    • I'm not getting the 'password reset' email

      If the email is not in your inbox or in your junk mail, please whitelist the following address: support@authorhelperllc.zohodesk.com You can learn how to whitelist here: https://sumo.com/stories/whitelist-email

    • Why did my KDP revenue change all of a sudden?

      We capture adjustments that Amazon makes to their data in a couple of ways: 1. When you use the KDP Tool we go back and capture five days so we can keep your recent data current on AHS. This often has adjustments from Amazon. 2. When you use the KDP ...