How do I change my password?
You can change your password by heading to https://readerlinks.com/author_login.php and clicking on the "Forgot Password" link that's above the orange "Author Login" button. From there just follow the prompts to reset your password.
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I can't sign in!
If you're an existing subscriber, it's possible that the system is experiencing a rare issue. Please watch our Facebook page for updates at https://www.facebook.com/groups/readerlinks/ If you just signed up to The Author Helper Suite for a trial ...
I'm not getting the 'password reset' email
If the email is not in your inbox or in your junk mail, please whitelist the following address: support@authorhelperllc.zohodesk.com You can learn how to whitelist here: https://sumo.com/stories/whitelist-email
I never got the email that lets me reset my password. Where is it?
Add this "From" address you want to receive mailings from to your Safe List: support@readerlinks.supportsystem.com Here's an article that covers whitelisting for the major email services: ...
Why did my KDP revenue change all of a sudden?
We capture adjustments that Amazon makes to their data in a couple of ways: 1. When you use the KDP Tool we go back and capture five days so we can keep your recent data current on AHS. This often has adjustments from Amazon. 2. When you use the KDP ...
How do I change the currency displayed in AHS?
Go to Settings at the top of the page. From there, choose Account/Subscription. On the general tab, you will see where to set the currency updated 2/23